Clear vision, clear progress.

2015 Integrated Report

Our Value Creation Process

Inputs


Human Resources

Financial Capital

Intellectual Capital

Manufactured Resources

Natural Resources

Social/Relationships

Entergy


Our Vision

We Power Life

Our Mission

We exist to operate a world-class energy business that creates sustainable value for our four stakeholders – owners, customers, employees and the communities in which we operate

Our Core Competencies

Corporate Governance, Operational Execution, Financial Management, Emergency Preparedness/Response, Sustainability Strategies

Our Values
  • Above All, Act with Integrity
  • Create and Sustain a Safe and Healthy Life
  • Cultivate a Diverse and Inclusive Work Culture
  • Possess a Winning Spirit
  • Focus on Our Customers
  • Grow the Business
  • Be Active Team Players
  • Treat People with Respect
  • Aggressively Look for Better Ways
  • Take Actions to Achieve Results
Our Strategic Imperatives
  • Aggressively Grow the Utility Business
  • Manage EWC Transition
  • Transform the Organization

Outputs


Deliver value to our owners through top-quartile returns

Deliver top quartile customer satisfaction through anticipating customer needs and exceeding their expectations while keeping rates reasonable

Achieve top-quartile organizational health and provide a safe, inclusive work environment, fair compensation and development opportunities for our employees

Support our communities through economic development, strategic giving and volunteerism

Operate in a socially and environmentally responsible way