Drive Organizational Health
We are committed to building an aligned, engaged culture to meet our company objectives and help our employees grow and develop. Driving employee engagement helps us create a healthy organization that can respond quickly and effectively to external challenges. Engaged employees are motivated and look for new and better ways to create value for our stakeholders.
We are committed to instilling best practice behaviors that drive greater employee engagement and improved organizational health, and on continually measuring progress. In 2015, response rates to organizational health surveys were high as employees shared candid and constructive feedback. High participation rates and improved scores in the categories of “open and trusting” and “engaged leadership practices” indicate we are building a solid foundation of trust, and trust is essential to transforming our organization. The executive team continues processing the results and working together with the organizational health and diversity team to identify additional actions needed to continue improving our organizational health. Our emphasis going forward is on improving the culture deeper in the organization by helping middle managers develop leadership practices.
In 2015, we merged our organizational health efforts and diversity and inclusion programs under one oversight group. Diversity and inclusion are key elements of the engaged culture we are building at Entergy. We encourage employees to join one of Entergy’s three employee resource groups and help bring about positive change in our organization. ERGs are employee-led groups that provide opportunities to connect with others who share similar interests and backgrounds: generational, veterans and ethnically diverse/women. Input from our ERGs helps inform decisions on recruiting, onboarding, retention, work/life balance and leadership development.
We continually evaluate and enhance our approach to diversity in the context of an evolving business environment. On June 30, 2015, Entergy CEO Leo Denault issued a statement on diversity to employees following events in Ferguson, Missouri. Denault asked employees; “Help us make this a place where we respect the differences in those around us and where we band together to be the kind of company with which we are all proud to be associated.” The following day, all Entergy locations and worksites participated simultaneously in a two-minute diversity moment of reflection to bring additional awareness and focus to the importance of diversity. In addition, a 30-minute webcast on diversity featuring executive leadership was broadcast following the regular employee webcast on second-quarter performance.
Our employee surveys indicate that employees who participate in corporate volunteer programs are more engaged. During 2015, employees participated in more than 260 company-sponsored group volunteer events in communities served by Entergy. We also encourage employee volunteerism through our Community Connectors program, which lets Entergy employees earn grants for their favorite nonprofit organization by volunteering 20 hours of their time. In 2015, employees and retirees logged 95,000 hours of volunteer service valued at more than $2.1 million.
A survey of Entergy employees showed nearly 90 percent of employees drive to work alone in their own vehicle. As part of Entergy’s commitment to clean communities, in 2015, Entergy employees logged more than 15,000 greener trips through NuRide, the nation’s largest rewards program for workers who practice green commutes. Green or alternative means of transportation include walking, cycling, carpooling, vanpooling and public transportation. An estimated 100 tons of emissions were prevented through employee engagement in this program.
Entergy reduces waste by repurposing unused or obsolete material such as scrap wire and metal that is recycled, on-road and off-road vehicles and trailers sold through auctions, and miscellaneous stored materials deemed obsolete such as pumps, valves, electronic parts, office equipment, and more through investment recovery sales. In 2015, these sales totaled $11 million.