Sustain Workforce Safety and Wellness
There is nothing more important at Entergy than working safely and going home safely every day after work. In addition to protecting our employees’ well-being, strong operational safety and top-tier safety practices are fundamental drivers of our business performance. We continue to evaluate our approach to safety and make ongoing improvements to achieve our goal of top-decile safety performance.
In 2014, when our safety performance fell short, we engaged our leaders to be in the field observing and coaching, instituted hazard recognition programs and reinforced the use of human performance tools. As a result, accident rates dropped significantly by year-end. We continued these efforts in 2015 and made a number of changes to our safety practices and systems. We created a special safety team to work closely with safety advisory boards, provide field safety support, develop targeted training and coordinate third-party reviews. We launched a new accident and incident reporting system (AirsWeb) companywide to track and report safety-related incidents, audits and observations. We also introduced a new safety manual, developed with input and feedback from more than 600 field personnel.
Workforce safety performance improved in 2015, reducing the employee recordable accident index rate by 11 percent. Entergy employees had 111 recordable accidents, down from 120 in 2014, and there were no fatalities for the second year in a row. Our 2015 employee safety performance ranked in the second quartile of the Southeastern Electric Exchange benchmarking survey of investor-owned utilities.
After a recordable accident rate for contractors of 1.22 in 2013, measures including a contractor safety summit were implemented. Contractor injuries in 2014 decreased to a rate of .91, and in 2015, the rate dropped to .85, tying our lowest-ever recorded injury rate for contractors since recordkeeping began in 2001. Entergy contractors had 72 recordable accidents in 2015, down from 85 in 2014, and there were no fatalities. We held the 2015 contractor safety summit in June, bringing together more than 70 contract partners in Houston, Texas, to share best practices.
Improving workforce wellness benefits our employees and helps Entergy better control health care costs. Our HealthStrides long-term health care strategy has yielded savings for both employees and the company by holding medical plan cost increases to less than the national average. Factors that have helped slow the increase in costs include intentional consumerism by employees in making health care choices, greater participation in Entergy’s ENSHAPE wellness program and preventive health care and vendor improvements. Participating employees use the ENSHAPE program to monitor health through health screenings, health risk assessments and participation in walking, health maintenance, nutritional and other informational, educational and peer support programs. In 2015, our goal was for 18 percent of employees to complete the Triathlon of Wellness. The triathlon is led by our executive leadership team and encourages employees to engage in health screenings, health risk assessments and health action programs. We achieved 18.2 percent participation. Positive results of wellness are far-reaching and include stronger teamwork and engagement from participating in group wellness events as well as improved fitness, which facilitates working safely and productively.
Cycling to work can play a significant role in reducing employee vehicle trips to the office, helping lower air emissions and reducing roadway congestion. Entergy continually encourages our employees to adopt lifestyles such as cycling for fitness as a foundation to working more safely. The inaugural Entergy Bike the Big Easy event attracted nearly 1,400 cycling enthusiasts, promoting a healthier, eco-friendly lifestyle and helping to boost local tourism. Riders, including more than 100 Entergy employees, cycled 20-mile and 40-mile courses along some of the more than 100 miles of urban bike paths built through Entergy’s partnership with the city of New Orleans and the Louisiana Public Health Institute.
Entergy’s Navasota network in Texas last experienced a lost-time accident in October 1972. The linemen and servicemen who maintain this remarkable record attribute it to working side by side, questioning anything that doesn’t look right and providing hands-on training to new employees.
Recordable Accident Index
Recordable Accident Index
Recordable accident index: number of recordable accidents per 100 full-time equivalents
Recordable accidents include fatalities, lost-time accidents, restricted duty accidents and medical attentions